โ† back to control center  โ€บ  Unified Inbox

๐Ÿ“ฌ Unified Inbox ยท one mailbox for the whole shop

Every person at MDC gets their own work email (mike@, deb@, irwin@, etc.). All of them flow into one shared admin inbox. Color-coded by who. Smart-tagged by type (parts / fleet / customer / urgent). You just type the name โ€” the system handles the rest.

"Each one of them at their company could be logged into the admin panel and their emails brought in one place ยท just add the name ยท we do the rest." โ€” Papa
Company domain: All addresses auto-build from the name you add below

๐Ÿ‘ฅ The team ยท just add a name, system makes the email

Pick a role (Owner/Office/Field/Web) and a first name โ€” the system spawns name@mdcconsolidated.com, wires it into the inbox, and tags everything from that user with their color.

๐Ÿ“จ Shop inbox ยท 0 messages ยท 0 unread

Auto-tagged ยท auto-routed ยท all-in-one
Show: For:

๐Ÿค– Smart routing rules ยท auto-tag ยท auto-route

๐Ÿ“ฆ Parts emails

FROM: O'Reilly ยท Pro Gear ยท NAPA ยท etc.
โ†’
Tag PARTS ยท route to assigned tech

โญ Customer reply

FROM: anyone in friends-admin
โ†’
Tag CUSTOMER ยท route to Deb ยท auto-link to RO

๐Ÿ† Fleet contract

FROM: tier1 / tier2 fleet contact
โ†’
Tag FLEET ยท route to Deb + cc Mike

๐Ÿšจ Urgent

SUBJECT contains: ASAP, emergency, down, warranty
โ†’
Tag URGENT ยท push to top ยท whisper Mike

โŠ˜ Junk

SPF/DKIM fail OR sender on blocklist
โ†’
Tag SPAM ยท hidden by default

๐Ÿ“ฐ Newsletters / vendor

FROM: list-unsubscribe header present
โ†’
Tag VENDOR ยท digest weekly ยท don't ping
๐Ÿ“Œ What's REAL on this page:
โœ“ Spawn a person โ†’ enter name โ†’ system auto-generates name@domain ยท color-codes them ยท saves to localStorage
โœ“ Filter by tag (urgent / parts / customer / fleet / spam) โ€” re-renders inbox
โœ“ Filter by person (Mike's view vs Deb's view vs Everyone) โ€” re-renders
โœ“ Click a mail to mark read ยท persists
โœ“ Change company domain in top input ยท all emails update live
โณ Real IMAP/SMTP wire-up ยท ~1 week for backend (cPanel email already supports per-user mailboxes free) ยท each user logs into cPanel โ†’ catch-all forwarded to shared admin ยท system pulls + tags
โณ Real auto-tagging (sender/subject parsing) ยท 2-3 days once backend is up
โณ Real send-from-shared-inbox-as-individual ยท 1 day