โ back to control center โบ Unified Inbox
๐ฌ Unified Inbox ยท one mailbox for the whole shop
Every person at MDC gets their own work email (mike@, deb@, irwin@, etc.). All of them flow into one shared admin inbox. Color-coded by who. Smart-tagged by type (parts / fleet / customer / urgent). You just type the name โ the system handles the rest.
"Each one of them at their company could be logged into the admin panel and their emails brought in one place ยท just add the name ยท we do the rest." โ Papa
Company domain:
All addresses auto-build from the name you add below
๐ฅ The team ยท just add a name, system makes the email
Pick a role (Owner/Office/Field/Web) and a first name โ the system spawns name@mdcconsolidated.com, wires it into the inbox, and tags everything from that user with their color.
๐จ Shop inbox ยท 0 messages ยท 0 unread
Auto-tagged ยท auto-routed ยท all-in-one๐ค Smart routing rules ยท auto-tag ยท auto-route
๐ฆ Parts emails
FROM: O'Reilly ยท Pro Gear ยท NAPA ยท etc.
โ
Tag PARTS ยท route to assigned tech
โญ Customer reply
FROM: anyone in friends-admin
โ
Tag CUSTOMER ยท route to Deb ยท auto-link to RO
๐ Fleet contract
FROM: tier1 / tier2 fleet contact
โ
Tag FLEET ยท route to Deb + cc Mike
๐จ Urgent
SUBJECT contains: ASAP, emergency, down, warranty
โ
Tag URGENT ยท push to top ยท whisper Mike
โ Junk
SPF/DKIM fail OR sender on blocklist
โ
Tag SPAM ยท hidden by default
๐ฐ Newsletters / vendor
FROM: list-unsubscribe header present
โ
Tag VENDOR ยท digest weekly ยท don't ping
๐ What's REAL on this page:
โ Spawn a person โ enter name โ system auto-generates name@domain ยท color-codes them ยท saves to localStorage
โ Filter by tag (urgent / parts / customer / fleet / spam) โ re-renders inbox
โ Filter by person (Mike's view vs Deb's view vs Everyone) โ re-renders
โ Click a mail to mark read ยท persists
โ Change company domain in top input ยท all emails update live
โณ Real IMAP/SMTP wire-up ยท ~1 week for backend (cPanel email already supports per-user mailboxes free) ยท each user logs into cPanel โ catch-all forwarded to shared admin ยท system pulls + tags
โณ Real auto-tagging (sender/subject parsing) ยท 2-3 days once backend is up
โณ Real send-from-shared-inbox-as-individual ยท 1 day
โ Spawn a person โ enter name โ system auto-generates name@domain ยท color-codes them ยท saves to localStorage
โ Filter by tag (urgent / parts / customer / fleet / spam) โ re-renders inbox
โ Filter by person (Mike's view vs Deb's view vs Everyone) โ re-renders
โ Click a mail to mark read ยท persists
โ Change company domain in top input ยท all emails update live
โณ Real IMAP/SMTP wire-up ยท ~1 week for backend (cPanel email already supports per-user mailboxes free) ยท each user logs into cPanel โ catch-all forwarded to shared admin ยท system pulls + tags
โณ Real auto-tagging (sender/subject parsing) ยท 2-3 days once backend is up
โณ Real send-from-shared-inbox-as-individual ยท 1 day