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🏆 Tech Scorecard · silent leaderboard · they don't know they're competing
Sorted by WINNER, not alphabet. Every tech sees their position the moment they log in. They start trying harder without anyone telling them to. Click any name → drill in: who's clean, who's fast, who beats the book, who eats overages. Mike will see Jordan ahead → Mike will want to win → Jordan will work harder to stay up → the shop wins.
"Mike has to want to put more hours in to beat Jordan · it's a game · it's mental · they won't even know they're playing it until they see it · they'll start competing with each other and trying to do better." — Papa
122.1 hr
Shop billed this week
138.4 hr
Total worked
88%
Shop billing rate
+18 hrs
Beat the book (net)
3
Comebacks this week
5★
Google reviews · ↑2
📌 How this works: Ranked by weekly billed hours · clickable for drill-in · live points score from beating-the-book / clean jobs / repeat customers / no comebacks. Numbers refresh every job-close. Mike sees his position the second he clocks in.
🏆 The leaderboard · this week
💯 How points are scored
+10Beat the book by 20%+ on a job (1hr where book says 1.2hr+)
+5Beat the book by any margin
+3Customer left 5★ Google review naming this tech
+3Repeat customer (came back specifically asking for this tech)
+2Upsell adopted (suggested a real find, customer approved)
+1Clean job (bay spotless at end, no damage notes)
-5Job went over the book by 25%+
-10Comeback within 30 days for same complaint
-15Mishap (damaged customer property · paid for by shop)
-3Bay sticker overnight without parts hold reason
📌 What's REAL on this page:
✓ 4 techs ranked by REAL weekly billed hours (Jordan 35.1 leads · Mike 34.2 · Or 30.2 · Irwin 22.5)
✓ Click any tech → drill-in opens with strengths/weaknesses, recent job history (est vs actual vs delta vs points), character tagline ("Jordan's always clean · Mike's a transmission specialist · Or finishes ahead on quick stuff · Irwin needs more bay time")
✓ Estimate vs Actual table on every job: book hours · actual hours · delta in green (under = beat book) or red (over) · points earned
✓ 10-line scoring legend visible to all — silent competition · no shame UI · just visible deltas
✓ Gold/silver/bronze podium styling for top 3 · subtle but visible
⏳ Real Mitchell labor-time integration · 2 days (pulls "book hours" automatically from labor guide)
⏳ Real RO-close trigger to update points · 1 day with backend
⏳ Optional public-facing scoreboard (lobby TV) · 1 day
⏳ Weekly automatic shop-meeting summary · 1 day
✓ 4 techs ranked by REAL weekly billed hours (Jordan 35.1 leads · Mike 34.2 · Or 30.2 · Irwin 22.5)
✓ Click any tech → drill-in opens with strengths/weaknesses, recent job history (est vs actual vs delta vs points), character tagline ("Jordan's always clean · Mike's a transmission specialist · Or finishes ahead on quick stuff · Irwin needs more bay time")
✓ Estimate vs Actual table on every job: book hours · actual hours · delta in green (under = beat book) or red (over) · points earned
✓ 10-line scoring legend visible to all — silent competition · no shame UI · just visible deltas
✓ Gold/silver/bronze podium styling for top 3 · subtle but visible
⏳ Real Mitchell labor-time integration · 2 days (pulls "book hours" automatically from labor guide)
⏳ Real RO-close trigger to update points · 1 day with backend
⏳ Optional public-facing scoreboard (lobby TV) · 1 day
⏳ Weekly automatic shop-meeting summary · 1 day